Your Visit


Please arrive 30 minutes prior to your first scheduled appointment. To expedite your check-in process, complete and print the Health Questionnaires prior to arrival. Please note that the start times of services may be subject to a 15 minute change.

Health Questionnaire

Prior to Your Spa Services

To begin your day of relaxation, we recommend that you allow time to enjoy our showers, steam room, sauna, indoor pool & jacuzzi, fitness center, and 4 relaxation lounges prior to your services.

Teen services, for ages 13-17, are provided in the Garden Salon. Teens have access to the teen locker rooms & sauna, Oasis restaurant & lounge, and indoor pool & jacuzzi, all located on the first floor of the spa. The fitness center is for guests 16 and older.

Learn more about our teen services

Before & After Treatments

Unwind in one of our relaxation spaces while enjoying fruit infused water, an assortment of teas, coffee, hot chocolate, fresh fruit, nut mixes, and a selection of fresh muffins. The Quiet Room, Silent Relaxation, and Inhalation Rooms offer a tranquil atmosphere, while The Oasis Lounge is the perfect space to socialize with a group of friends, or relax with a good book and enjoy one of our signature cocktails. Enjoy an attended buffet lunch at The Oasis Restaurant, and our impressive fitness and wellness offerings.

Take a virtual tour of The Spa At The Hotel Hershey before your visit.

Enjoy an attended buffet lunch in your robe at The Oasis while overlooking the beautiful gardens of The Hotel Hershey.

Learn More about The Oasis

Take advantage of our fitness center, complimentary fitness classes, and indoor pool, all complimentary to spa guests.

Use of the outdoor pool complex is offered with selected spa packages* and for individual spa guests with three or more fifty minute services.

*Qualifying day spa packages include:

  • Chocolate Escape Package
  • Cuban Experience Package
  • Rose Garden Package
  • Ocean Therapy Package
  • Gardens & Meadows Package
  • Hershey Half Day
  • Hershey Full Day
  • Vacation for a Day Package
  • Citrus Sensation
  • Gentleman's Spa Getaway Package
  • Any custom package or 3 or more 50 minute services.

Oasis does not count as a service

Learn more about the fitness facilities and pools

Cancellation Policy

Please notify The Spa a minimum of 24 hours in advance should you need to cancel or re-schedule to avoid a 50% charge for the service. All no-show appointments will be charged full value.

For group appointments, please notify The Spa a minimum of 72 hours in advance should you need to cancel or re-schedule to avoid a 50% charge for the service. All no-show appointments will be charged full value.

Service Charge

For your convenience, a 20% service charge will be added to your bill for all a la carte services and Day Spa Packages. The service charge will be distributed to the spa therapists and support staff who served you during your spa experience.


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