Our dedicated Spa team is here to help you create a customized spa experience. Appointments are offered daily beginning at 9 AM. We recommend that you make your reservations well in advance of your arrival. The Spa is typically very busy on weekends as well as many weekdays, so please note that it may be difficult to arrange for services on the day of your arrival.

Please be prepared to provide a valid credit card number at the time of reservation to hold your appointment. All spa services are subject to availability. Prices and service selections are subject to change without notice.

Scheduling Appointments

Local: 717-520-5888
Toll-Free: 1-877-772-9988
Groups of 5 or more: please see group information

Reservation Office Hours

Monday - Friday, 8 AM - 8:30 PM
Saturday & Sunday, 8 AM - 6:30 PM

Appointment Times

Spa appointments are offered daily beginning at 9 AM. Hours may vary within the season.

Prior to Your Appointment, May We Recommend...

Cancellation Policy

Please notify The Spa a minimum of 24 hours in advance should you need to cancel or re-schedule to avoid a 50% charge for the service. All no-show appointments will be charged at full value.

Service Charge

For your convenience, a 20% service charge will be added to your bill for all a la carte services and Day Spa Packages. The service charge will be distributed to the spa therapists and support staff who served you during your spa experience.

Overnight Packages & Room Reservations

1-800-HERSHEY (437-7439)

Contacting us by email: