Your Visit

Arrival

Please arrive 30 minutes prior to your first scheduled appointment. To expedite your check-in process, complete and print the Health Questionnaire prior to arrival.

Health Questionnaire

Prior to Your Spa Services

To begin your day of relaxation, we recommend use of the showers, steam, and inhalation room prior to your services.

Teen services, for ages 13-17, are provided in the Garden Salon.  Please arrive at the Salon Reception Desk 15 minutes prior to your first service.

Learn more about our teen services

Before & After Treatments

Unwind in one of our relaxation spaces while enjoying drinks, our signature hot chocolate, fruit, and pastries. The Quiet Room and Silent Relaxation Room offer a tranquil atmosphere, while The Oasis Lounge is the perfect space to socialize with a group of friends. Don't forget about lunch at The Oasis and our impressive fitness and wellness offerings.

Lunch at The Oasis

Enjoy lunch in your robe at The Oasis while overlooking the beautiful gardens of The Hotel Hershey. Open from 11 AM – 3 PM, exclusively to spa guests.

Learn More about The Oasis

Fitness Facilities & Pools

Take advantage of our fitness center, complimentary fitness classes, and indoor pool, all complimentary to spa guests.

Learn more about the fitness facilities and pools

Cancellation Policy

Please notify The Spa a minimum of 24 hours in advance should you need to cancel or re-schedule to avoid a 50% charge for the service. All no-show appointments will be charged full value.

For group appointments, please notify The Spa a minimum of 72 hours in advance should you need to cancel or re-schedule to avoid a 50% charge for the service. All no-show appointments will be charged full value.

Service Charge

For your convenience, a 20% service charge will be added to your bill for all a la carte services and Day Spa Packages. The service charge will be distributed to the spa therapists and support staff who served you during your spa experience.

Awards